ZZZ TOYS / INFORMATION
Privacy policy
Information processed
For member accounts, we process names, email addresses, verification and terms acceptance dates, sign-in dates and account status. We process recipient names and addresses, purchased items and payment status to fulfill orders. Orders started while signed in are linked to the member account. For enquiries, we process your name, email address, category, subject, message and optional order reference. We do not collect or store card numbers on our servers.
Purposes
We use information to verify members, manage accounts, display order history, accept orders, verify payment, ship products, process refunds, answer enquiries, prevent abuse and improve the service.
Service providers
We use Stripe for payments, Vercel for hosting and Google Cloud for data storage. Sentry receives error diagnostics, PostHog receives usage analytics and Google Tag Manager manages measurement tags. If you allow advertising measurement, Meta receives the information needed to measure ad performance through Meta Pixel. We use Postmark for email notifications and share the information needed to send them, including recipients and enquiry content.
Cookies and analytics
Cookies support carts, member and administrator sessions, and order access. If you allow Meta advertising measurement, we send advertising identifiers, cookies, pages viewed, purchase value, currency and item count. Meta Pixel does not run on account, order lookup or order detail pages. Analytics and advertising events exclude names, addresses, emails, member IDs, order numbers and verification codes. You can change your choice at any time using Advertising measurement at the bottom of the page. Usage analytics record product, image and information views, selections, cart and checkout outcomes, scroll depth, visible time and active time. Form input values are excluded, and we respect browser Do Not Track and analytics opt-out. Session recording is disabled.
Security and retention
Access is restricted. Member names and email addresses, order contact and shipping information, and enquiry names, email addresses, subjects, messages and order references are stored encrypted. We retain information as required by law and to provide member services and handle orders and enquiries, then delete or anonymize information no longer needed.
Your requests
Use our contact form or email info@zzz.toys for disclosure, correction or requests to stop using personal information. Identity verification may be required.